Bill Grande, Director of Business Operations
Thomas Plastics, Inc.
How did you become involved in the plastics industry?
I became involved in the plastics industry through previous food manufacturing background.
What is your favorite part about your current role?
Working across the business, at all levels, to consistently deliver a positive customer experience.
What has been your proudest moment at your current organization?
Seeing continual growth in employee engagement.
At work, what are you most known for among your colleagues?
Seeking out practical solutions to internal and external customer challenges.
How do you define success?
Arriving at outcomes with everyone involved smiling.
What book are you currently reading?
Leaders: Myth and Reality-Stanley McChrystal, Jeff Eggers. and Jason Mangone (Portfolio Penguin, 2018)
What other groups or organizations are you active in?
SPE-Society of Plastics Engineers; SQF-Safe Quality Food
If you weren't in the plastics industry, what would you be doing?
If I weren't in the plastics industry, I would be involved in food manufacturing and supply chain.
What is your favorite thing or story about the MAPP organization?
My favorite thing about MAPP is the opportunity to learn from other members.
How have you received value from the MAPP organization? What are the greatest benefits you currently
The value I continue to receive from MAPP includes: the numerous studies and surveys conducted, and benchmarking opportunities.