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Search found 15 matches

by jimeberle
Thu Oct 10, 2019 1:11 pm
Forum: Business
Topic: Supervisor Training
Replies: 4
Views: 2637

Re: Supervisor Training

We are working with a consultant to develop what we are calling "Servant Supervisor" Training. Supervisor training is readily available and tells them "what" to do. Our focus is also telling them "how" we want them to do it...modeling the concepts of Servant Leadership.
by jimeberle
Fri Sep 13, 2019 1:11 pm
Forum: Business
Topic: Credit Check on Customers
Replies: 4
Views: 3867

Re: Credit Check on Customers

We ask for and check trade references. If they refuse to provide, we make them stay cash positive until they have established history with us.
by jimeberle
Fri Sep 13, 2019 1:07 pm
Forum: Business
Topic: Turnover
Replies: 3
Views: 1424

Re: Turnover

We have a KPI of < 10% voluntary turnover for the prior 12 months. We review it at each ISO Mgt Rvw meeting. We have been able to maintain it, but we don't count temporary employees. We are having a terrible time with temps showing up and/or staying.
by jimeberle
Tue Apr 02, 2019 1:14 pm
Forum: Business
Topic: Purchasing Certifications/Training recs
Replies: 2
Views: 2666

Re: Purchasing Certifications/Training recs

I asked our Purchasing Manager and here is what she said, "There are quite a few courses online as well as through colleges. I took a few seminars through Fred Pryor but they did not offer certification. I started years ago through Penn State taking classes for my CPM. Not even sure they still offer...
by jimeberle
Wed Mar 20, 2019 12:49 pm
Forum: Business
Topic: Current Manufacturing Software
Replies: 8
Views: 4962

Re: Current Manufacturing Software

We're using Navision. It's an old software that we inherited from prior management. The current version is called Microsoft Dynamics NAV. Even though Navision's old and outdated, I have found it to be a very good manufacturing enterprise system. It was implemented very poorly so we don't get to use ...
by jimeberle
Wed Mar 20, 2019 12:45 pm
Forum: Business
Topic: Customer Service Title Vs What? Insight?
Replies: 3
Views: 2894

Re: Customer Service Title Vs What? Insight?

Sales Engineer maybe?
by jimeberle
Fri Feb 08, 2019 8:24 am
Forum: Equipment
Topic: RF85 to reduce friction in molds?
Replies: 2
Views: 3832

Re: RF85 to reduce friction in molds?

Thank you for the response.
by jimeberle
Fri Jan 11, 2019 10:50 am
Forum: Business
Topic: Safety
Replies: 3
Views: 3766

Re: Safety

I don't exactly remember the solution, but there was a presentation at the 2018 Benchmarking Conference that addressed this. Maybe you can request that presentation from MAPP.

Good luck, Jim
by jimeberle
Fri Jan 04, 2019 3:08 pm
Forum: Business
Topic: Mattec Software
Replies: 2
Views: 2739

Re: Mattec Software

Bruce, thank you!

Jim
by jimeberle
Wed Dec 19, 2018 10:19 am
Forum: Business
Topic: Manufacturing Scheduling Software
Replies: 2
Views: 3814

Re: Manufacturing Scheduling Software

Chuck,

Thank you! Yes, we are familiar with IQMS. I am looking at alternatives as well.

Appreciate the response, jim